Privacy Policy

Gordon Wood Insurance (Agency) protects the confidentiality of client information and Agency proprietary information.  We require employees not to disclose information held to be confidential by the Agency. We require all employees to sign a non-disclosure agreement.

The Health Insurance Portability and Accountability Act is a Federal Law that established national standards for electronic health care security and privacy protection of health information. Noncompliance of HIPAA rules can result in termination of employment as well as fines and possible imprisonment. The Agency provides HIPAA training as required by law.

When we receive a phone call or communication of any kind from someone seeking information about a client or policy, we must first ask for and receive three HIPAA identifiers (per HIPAA training). If the person on the phone is not the Named Insured, we must confirm any authority by researching information already provided in the client’s AMS account or by requesting the necessary legal documents before proceeding to give the caller any information. This process must be followed, so if you encounter any difficulty, had the person off to another qualified agency staff member to handle the process.

Texting

Our clients may opt-in to receive these text communications from our Agency through the Text Opt-in form on our website: Click Here.

Upon submission of the form to our office, our Agency (employees or others on the Agency’s behalf) may send text messages in various formats and with various contents, including but not limited to text messages about insurance policies and other transactions initiated by You or marketing the products and services offered by or through the Agency. If you do not wish to receive text messages from the Agency or others acting on the Agency’s behalf or do not agree to the Terms of Use, you should not submit the form.

By submitting the form, you acknowledge that you are the owner or authorized user of the mobile phone number you submit and will notify us immediately if you are no longer the owner or authorized user of the submitted mobile phone number.  Additionally, you recognize that you are solely responsible for any message and data charges associated with such text messages.

To opt out of receiving text messages from The Agency at any time, send a text with STOP to us, and you will be removed from our opt-in list. To receive future messages, you will need to resubmit the opt-in form.

Your privacy is of utmost importance to us. We do not sell or lease our contact data or lists to third parties. Rest assured, we will not provide your personal information to any third-party individual, government agency, or company at any time unless compelled to do so by law.